業務客服專員_新竹
企業基本資訊
- 企業名稱/部門(分行)名稱 立盟全球供應鏈股份有限公司/ 立盟全球供應鏈股份有限公司台北總公司
- 行業類別 交通運輸/ 物流倉儲
- 企業網址 https://www.leader-mutual.com.tw/lmf/home/index_zhtw.php
職缺資訊
職缺名稱
業務客服專員_新竹
工作內容
想加入一個專業穩定的業務團隊，累積國際貿易與物流實務經驗嗎？
我們正在尋找「業務客服專員」，協助業務團隊完成前期文件準備、後勤行政支援及客戶溝通。我們提供完整培訓、清楚分工與穩定工作環境，讓你在國際物流與業務管理領域持續成長，打造長期職涯。
Sales :
*Support Sales in daily sales administration functions.
*Provide data and guides to help the sales and manage sales tracking tools and report on important information.
*Handle customers enquire including phone call and administer RFQs work closely with operations and agents to ensure progress on track.
*Suggest sales process improvements and stay up-to-date with new product and feature launches and ensure sales team is on board.
Customer:
*Maintain and solidify business relationships with the customers and their vendors.
*Understand customer’s needs in contract logistics and suggest corresponding solutions.
*Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience.
Operation :
*Monitor the operation service quality ensure fulfil the requirement of the customers.
*Collaborate with operations to implement solutions to the customers.
*Liaise with internal and external parties to ensure smooth operations.
*Conduct customer visits when required.
Others:
*AR monitoring
*Provide troubleshooting assistance for customer orders, account statuses and relevant problems.
我們正在尋找「業務客服專員」，協助業務團隊完成前期文件準備、後勤行政支援及客戶溝通。我們提供完整培訓、清楚分工與穩定工作環境，讓你在國際物流與業務管理領域持續成長，打造長期職涯。
Sales :
*Support Sales in daily sales administration functions.
*Provide data and guides to help the sales and manage sales tracking tools and report on important information.
*Handle customers enquire including phone call and administer RFQs work closely with operations and agents to ensure progress on track.
*Suggest sales process improvements and stay up-to-date with new product and feature launches and ensure sales team is on board.
Customer:
*Maintain and solidify business relationships with the customers and their vendors.
*Understand customer’s needs in contract logistics and suggest corresponding solutions.
*Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience.
Operation :
*Monitor the operation service quality ensure fulfil the requirement of the customers.
*Collaborate with operations to implement solutions to the customers.
*Liaise with internal and external parties to ensure smooth operations.
*Conduct customer visits when required.
Others:
*AR monitoring
*Provide troubleshooting assistance for customer orders, account statuses and relevant problems.
職缺類別
商管類
職務類別
客服/門市/業務/貿易類
_業務助理
預定到職日
不限
上班時段
平日
上班時間
09:00-18:30
職缺分類
全職
可參與身分別
本籍學生
相關限制說明
僅限畢業生
專長需求及其他條件
*精通英文能力
*熟悉進出口作業流程、出口價格核算、國際貿易基本概念
*熟悉 Microsoft Office（Excel、Word、Outlook、PowerPoint）
*熟悉進出口作業流程、出口價格核算、國際貿易基本概念
*熟悉 Microsoft Office（Excel、Word、Outlook、PowerPoint）
科系要求
- 雙軌,日間部,進修推廣部 - 四技,二技,五專,碩士班,博士班 - 國際商務系/所
- 雙軌 - 二技 - 人工智慧與商業應用碩士班
提供待遇
月薪：
38000以上
福利保障
1.保險福利：
勞保、健保、團保
2.休假制度： 週休二日
3.其他： 無
2.休假制度： 週休二日
3.其他： 無
需求人數
3
職缺國內/外
國內
上班地點
臺灣
新竹市
東區
科學園區科園里工業東六路5號4樓401室
截止投遞日
115/09/13
是否需要面試
是
面試結果公告方式
Email通知
- 職務連絡人 陳佩芬
- 應徵方式 電話洽詢((02)87920688#206)、E-MAIL(penny-c@leader-mutual.com.tw)
- 電 洽 (02)87920688#206
- 特殊規範或其他說明
